FAQ
What is Spider?

If you are a structural engineer and detail multistory concrete structures, analyze and design structures with CSI products such as SAP®, ETABS®, or SAFE®, and have already installed and used AutoCAD® to do your detailing tasks, Spider is for you.

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Why do I need Spider?

As a structural engineer who is already busy with many procedures at work, you definitely need tools to take over some parts of the design and detailing process.

Spider unbelievably saves you the time required for detailing a project; obviously, this is what everyone is looking for nowadays.

What are the golden features of Spider?

This software significantly saves your detailing time.
It is directly toward project documents without cumbersome menus and dialog boxes.
Spider’s price is reasonable, and the number of features it offers for detailing a structure is more than you need.

How do I know Spider can be useful for me or not?

If you are a structural engineer and detail multistory concrete structures, analyze and design structures with CSI products such as SAP®, ETABS®, or SAFE®, and have already installed and used AutoCAD® to do your detailing tasks, definitely, Spider is for you.

Which construction codes does Spider include?

Spider works based on requirements for two major codes of ACI and Eurocode. Please help us to implement the structural code of your region in Spider, we will appreciate that! Contact Us in this regard.

In which countries can Spider be used?

Any country that follows ACI or Eurocode provisions may take advantage of Spider. As ACI and Eurocode are the leaders in structural engineering codes, we can modify software to cover codes for other countries easily. If you do not use ACI or Eurocode, please contact us to customize the software for your needs.

What format of detailing does Spider suggest?

There is no standard format for detailing structures around the world. Each region has its own standards. We tried our best to detail structures in the most efficient format. If you have any special formatting needs, please contact us.

Can I use Spider to detail a project that is analyzed and designed with software other than CSI products?

Not right now.

If you use other analysis and design software and want to detail with Spider, please contact us.

What are the optimum system needs to run Spider?

Spider works on devices with following specifications:

  • Intel Dual core processor or AMD Athlon
  • 16GB RAM
  • 50GB SSD hard disk
  • Windows 7/8/10
  • AutoCAD 2014 or higher
  • Office 2007 or higher
  • Microsoft .NET Framework 3.5
  • Internet Access if you have Web based Spider

Do I need to install AutoCAD on my computer first?

Yes. Spider works on AutoCAD environment. Before installing Spider, you need to install AutoCAD on your computer.

Do I need Internet access while using Spider?

Yes. The software you have paid for must be protected. To make sure that only valid licenses continue using Spider, software needs access to the Internet from time to time.

Do I need to install Microsoft Office on my computer?

Yes. Before installing Spider, you need to install MS Office on your computer.

Can I use Spider on more than one computer?

Yes. For Single-User License, you may use Spider on different computers but NOT simultaneously. For Multi-User License, you can use Spider simultaneously on as many computers as defined by your license. To buy Multi-User License of Spider, Contact Us.

Is there any part of a structure that Spider cannot detail?

No. All parts of multi-story concrete structures, including beams, columns, shear walls, foundations, slabs, joists, and stairs may simply be detailed by Spider.

Does Spider detail steel structures too?

No, just concrete structures.

Is there any height or structure size limit with Spider?

No. Spider can detail multistory structures of as high as even 100 floors or more at any size.

How can I buy Spider?

Go here for instructions.

What is the troubleshooting procedure like?

There are three ways for you to solve the problems that you come across while detailing a file.

Our recommendation is ticketing, but you may choose each of the ways that best suits your needs. In special cases when necessary, we will also schedule a phone call.

How do you support Spider users?

We have Support, Upgrade, and Maintenance (SUM) services explained in License and Services Agreement. When you buy the software, you may enjoy SUM services for one year for free. After that, you can buy the services if you need.